The emphasis on commissioners of care services is now one of investor rather than of an organisation that passively funds year-on-year. As more accountability is required from senior managers, so they need to provide evidence of return on the investments made within the social care market.
The key areas that need to change to take account of an outcome focused framework is by asking what has been achieved through the resources deployed and not how many services have been secured.
The key areas that need to change to take account of an outcome focused framework is by asking what has been achieved through the resources deployed and not how many services have been secured.
‘Our Health, Our Care, Our Say’ (DH, 2006) clearly defined key outcomes that people wished to achieve from services they receive.
These were:
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Improved health and emotional well-being;
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Improved quality of life;
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Making a positive contribution;
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Choice and control;
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Freedom from discrimination;
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Economic well-being;
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Personal dignity
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The delivery of these outcomes can only be achieved if commissioners understand and implement an outcome focused framework by which services are commissioned. Morgan Taylor Associates Ltd understand how this can be achieved and can assist organisations to identify the key areas that need to be addressed to make this happen.
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Outcomes
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We will work with you to define your overall strategic direction and targets for a range of provision through the benefits that will be delivered to the people within your organisation
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Outputs
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We will help you understand the range of services that will need to be purchased, and for which groups of People
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Processes
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We will work with you to determine the processes by which the services you have identified, will be delivered.
Social Care Consultants...
excellence in partnership
excellence in partnership